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As of March 12th 2021, the Camo Analytics support portal ( is unavailable.

All support & training requests will automatically be redirected to the AspenTech Support & Training website.

Emails sent to will be redirected to automatically.

Action required:

To continue receiving quality support for your Camo Analytics products, please register for an AspenTech web support account via this link: Register Now.

With an AspenTech web support account, you will have many ways to get help from our experts.
1. Live online chat – Interactively chat online with our experts via Chat Support
2. Submit a case online – Your queries can be submitted online via Submit Case and tracked using the following link Track Case
3. Email – You can send queries to
4. Telephone – Speak directly to a live expert. The list of our regional support phone numbers can be found here: Phone Support. When calling us, please choose the menu option for “Manufacturing” products, and then “InfoPlus.21” product support option.

You can also browse for upcoming training classes in your area: Browse Training.

For software download access requests or license requests, such as changes to your configuration, please contact

For license purchase inquiries, please continue to work with your account manager or contact for more information.

Best regards,

David Reumuth
AspenTech Support and Training