All support & training requests will automatically be redirected to the AspenTech Support & Training website.

Emails sent to support@camo.com will be redirected to esupport@aspentech.com automatically.

Action required:

To continue receiving quality support for your Camo Analytics products, please register for an AspenTech web support account via this link: Register Now.

With an AspenTech web support account, you will have many ways to get help from our experts.
1. Live online chat – Interactively chat online with our experts via Chat Support
2. Submit a case online – Your queries can be submitted online via Submit Case and tracked using the following link Track Case
3. Email – You can send queries to esupport@aspentech.com
4. Telephone – Speak directly to a live expert. The list of our regional support phone numbers can be found here: Phone Support. When calling us, please choose the menu option for “Manufacturing” products, and then “InfoPlus.21” product support option.

You can also browse for upcoming training classes in your area: Browse Training.

For software download access requests or license requests, such as changes to your configuration, please contact CustomerCare@aspentech.com

For license purchase inquiries, please continue to work with your account manager or contact info@aspentech.com for more information.

Best regards,

David Reumuth AspenTech Support and Training