After March 12th, the current Camo Analytics support portal (https://portal.camo.com) will be unavailable. All support & training requests will automatically be redirected to the AspenTech Support & Training website. Emails sent to support@camo.com will be redirected to esupport@aspentech.com automatically.
Action required:
To continue receiving quality support for your Camo Analytics products, please register for an AspenTech web support account via this link: Register Now.
With an AspenTech web support account, you will have many ways to get help from our experts.
1. Live online chat – Interactively chat online with our experts via Chat Support
2. Submit a case online – Your queries can be submitted online via Submit Case and tracked using the following link Track Case
3. Email – You can send queries to esupport@aspentech.com
4. Telephone – Speak directly to a live expert. The list of our regional support phone numbers can be found here: Phone Support. When calling us, please choose the menu option for “Manufacturing” products, and then “InfoPlus.21” product support option.
You can also browse for upcoming training classes in your area: Browse Training.
For software download access requests or license requests, such as changes to your configuration, please contact CustomerCare@aspentech.com
For license purchase inquiries, please continue to work with your account manager or contact info@aspentech.com for more information.
Best regards,
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David Reumuth
AspenTech Support and Training
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